Terms & Conditions

Booking Policy :

• You have a choice of making the entire payment in one go or pay a booking amount of 25% of the tour cost at least 90 days or more prior to the departure date and the balance payment by 60 days prior to the departure of the tour.
• If a booking is made 59 days or less prior to the departure of the tour, then the full 100% payment need to be made.
• All the booking requests will be processed based on the above mentioned payment policy failing which bookings may be released/cancelled and relevant cancellation charges will be applicable following deduction for services rendered.
• On completion of the booking and payment formalities, a confirmation will be sent to you. Kindly review & check the confirmation and advise us of any errors, if any, immediately. The final documentation containing the itinerary and voucher will be sent through an e-mail 14 days prior to date of departure. The originals will be handed over to you once you arrive in India.
• On payment of the booking amount, you will receive an acknowledgement for the amount paid. All the relevant bank charges will need to be borne by the travellers.
• The prevailing rate of exchange on the date of the transaction would be applicable.

Special Note:

• Name with details required at the time of booking except as provided. Name change is allowed upto 60 days prior to departure. In absence of full payment, names and passport copies booking will not be confirmed.
• Only one date change may be permitted upto 60 days prior to departure subject to availability. No refund in case of difference of tariff.The difference of tariff to be paid in case of higher tariff for the scheduled departure.
• Either name change or date change will be allowed not both as stated above. Name change or date change will be allowed subject to submission of passport copy and full payment before 60 days prior to the departure (original booking).

Penalty Cluase:

• Deduction of 0.5% of the balance amount shall be paid if payment is made between 30 to 59 days prior to departure.
• Deduction of 0.75% of the balance payment shall be paid if payment is made between 0 to 29 days prior to departure.

Cancellation Policy :

If you wish to cancel the booking of your client, you must communicate the cancellation by Email Only.

• 60 days or more prior to departure, 25% of published price.
• 45 to 59 days prior to departure, 50% of the net amount.
• 0 to 44 days prior to departure, 100% of the net amount.

No show/ en route termination of tour/amendment :

• No Show : In case of No Show / Non-arrival of the guest, no refund or adjustment in future travel will be possible. The whole amount shall be treated as forfeited.
• En Route Termination of Tour : In case of termination of tour by the guest, for any reasons, no refund or adjustment for future travel will be possible. The amount for unused portion of the tour shall be treated as forfeited.
• Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.

Child Policy :

Maharajas' Express does accommodate children but we request parents to be mindful of the sophisticated adult atmosphere we endeavour to maintain.

• Children below 5 years shall be allowed free, subject to sharing of double bed with parents. This is subject to availability of double bed at the time of booking. However, this is not recommended by us.
• Single child (5 years - 12 years) sharing cabin with adults : 50% of the adult fare, subject to sharing of double bed with two full paid adults. This is subject to availability of double bed at the time of booking. However, this is not recommended by us. OR Single child (5 years - 12 years) in a separate cabin - 50% of the (adult fare + Supplement charges) if requested in a separate cabin.
• Two children (5 years - 12 years) in a separate cabin : 50% of the adult fare for each child in a separate cabin on twin sharing basis.
• Three children (5 years - 12 years) in a separate cabin : 50% of the adult fare for each child subject to sharing of double bed. OR If third child request in a separate cabin - 50% of the (adult fare + Single Supplement charges).
• Single child (5 years -12 years) + one adult in a separate cabin : Two adults fare on twin sharing basis.
• Two children (5 years -12 years) + one adult in a separate cabin : One adult fare plus 50% of the adult fare for each child subject to sharing of double bed.
• Child booking, if requested in a separate cabin, is subject to travelling with the adults. It is to be noted that single child has to share guide/vehicle with adults travelling together in case of Suite & PS cabin booked pax. In case, a separate higher category vehicle is required, then supplement will be levied.
• Please note that interconnecting cabins are only available in the Presidential Suite Car and not in any other category of cabins.
• All applicable taxes will be charged extra.

Terms & Conditions

• Name with details required at the time of booking except as provided. Name change is allowed up to 60 days prior to departure.
• Only one date change may be permitted up to 60 days prior to departure subject to availability. No refund in case of difference of tariff. The difference of tariff to be paid in case of higher tariff for the scheduled departure.
• Either name change or date change will be allowed not both as stated above.
• Operation of All the journeys are subject to a minimum number of passengers. In case the minimum numbers of passengers are not mustered, IRCTC reserves the right to offer the client an alternate departure date or an alternate journey or a refund. In the unlikely such eventuality, 30 days’ advance intimation may be given, wherever possible. The refund would be subject to the booking terms and conditions of IRCTC. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:
• IRCTC reserves the right to determine the amount of refund value in case of cancellation and amendments. The decision on the quantum of refund will be final as that made by IRCTC. The refund will be made in the name of the IA/TA/PSA. There will be no refund for unutilized services unless specified. In no circumstances whatever shall the IA/ TA/ PSA make or promise any refund on or in respect of the tours, deviations in route/service or vouchers supplied by IRCTC without previous reference to IRCTC and by its written authority. Where the IA/ TA/ PSA makes such representations, the IA/ TA/ PSA would be solely responsible and incur full liability for such representation including but not limited to damages, compensation and specific performance. The refund amount (if any) will be calculated as per the amount received in our account in INR
• The final documentation containing the itinerary and voucher will be dispatched to you 14 days prior to date of departure.

• All prices are in US Dollars
• The above costs are per cabin per Journey
• Double Bed Supplement - $500 (Taxes Extra)
• As the train runs on the tracks of the Indian Railways, the itineraries are subject to change in case of any changes in the routing etc.
• Prices are subject to change in case of any amendment in the routing or other hikes such as fuel, taxes etc.
• Children below 5 years of age shall be allowed free, subject to sharing of double bed with parents. This is subject to availability of double bed at the time of booking.
• Presidential Suite can accommodate up to 3 adults or 2 Adults and 2 children (One child up to 5 years of age and second child up to 12 years of age).
• GST of 5.00% (subject to change as per Govt. directives) is additional and will be charged extra on the invoiced amount.
• We need minimum occupancy to operate all listed journeys, in event if we do not manage minimum occupancy we reserve the right to cancel the journey at least with 30 days prior intimation.
• As Train runs on tracks so you may experience sounds of passing trains and some shaking during the journey. This is a normal feature countrywide with trains in India.
  
• The Entire Deccan Odyssey Train is non Smoking. For any particular requirement, kindly contact your Valet.

  Inclusion :

• Soft beverages during the journey
• Valet service
• Accommodation in double / twin bedded cabin with en suite bathrooms All meals (B,L,D) (Click here for Food Menu)
• Still camera fees
• Guided off train excursions and game drives as illustrated in the itinerary - inclusive of entrance fees, park fees, transport and services of an English speaking local guide

  Exclusion :

  • GST/VAT, Insurance, gratuities
  • Laundry (Click here to check Laundry Price List) and alcoholic Beverages (Click here to check Bar Menu)
  • Video and professional Still camera fees
  • Arrival and Departure transfers
  • International and Domestic air tickets / Visa fee
  • Pre and Post tour accommodation and any tour extensions unless specifically mentioned as a part of the journey
  • All activities mentioned as 'options' in the itinerary

  The Booking Policies :

  • You are required to pay 20% of ticket value at the time of booking confirmation.
  • Rest 80% of the ticket value is to be paid 45 days before departure.

  Child Policy :

  • Deccan Odyssey does accommodate children but we ask parents to be mindful of the sophisticated adult atmosphere we endeavor to maintain.
  • One child up to 5 years of age shall be allowed free of cost in the Deluxe Cabin, subject to sharing of double bed with parents. This is subject to availability of double bed at the time of booking.
  • For families, with a child between 6-12 years of age, or, with two children with one child below 5 years and another between 6-12 years, we recommend the Presidential Suite which has a double bed in the bedroom and can be shared with a child below 5 years and a sofa cum bed in the living room which can accommodate the older child. In this case, the child/children will be accommodated free of cost.
  • In case of two children between 6-12 years of age travelling with their parents, you will have to take 2 cabins. The first child pays 25% of the adult fare and the second child will have to pay 50% of the adult fare. One of the parents will have to be present with the child / children in the cabin.
  • Please note that we do not have the facility for interconnecting cabins.
  • All applicable taxes will be charged extra.

  Cancellation Policies :

  • Any cancellation must be advised immediately by email and subsequently confirmed by letter to the Central Reservation Division.
  • Retention of 10% of ticket value on cancelling 60 days prior to the departure date.
  • Retention of 20% of ticket value on cancelling 59 - 45 days prior to the departure date.
  • Retention of 50% of ticket Value on cancelling 44 - 30 days prior to the departure date.
  • Retention of 100% of ticket value on cancelling 29 days prior to the departure date

  All The Journeys are Subject to a Minimum Number of Passengers

  • In order to run a Journey we need minimum number of passengers. Deccan Odyssey Reserves the right to to cancel / postpone the departure if the minimum number of strength to operate the journey is not met.
  • In such an unlikeley condition, we will inform 30 days prior to the scheduled date of departure of that specific journey/s.
  • We reserve the right to make changes to the programme if necessary.
  • Timings are subjected to change in the Itinerary, and we reserve the right to make such changes as timinings and schedule is decided by Indian Railways and at times may be subjected to change.
  • The refund would be subject to the terms and conditions of DECCAN ODYSSEY.
  • Note: We advice to book your onward Flight Ticket, next day post arrival.